Data protection policy

Batejili Privacy Policy — Your Data, Your Rights

Learn what batejili does, why, and how to protect your personal information — all in plain, straightforward English.

Last updated: January 2026 Applies to: all batejili users Language: English

1. Introduction and Purpose

Welcome to batejili. We understand that sharing your personal information online is a matter of trust — and protecting that trust is our highest responsibility.

This Privacy Policy clearly explains what information batejili collects, why we collect it, how it is used, and the steps we take to keep your data secure — all in plain language, without complex legal jargon.

Batejili never sells your personal information to advertisers or any other company. This is a core commitment we stand by without exception.

By using any batejili service, you are considered to have agreed to this Privacy Policy. We encourage you to read it in full.

2. What Information Do We Collect?

Batejili collects only the information that is genuinely needed. We do not ask for anything beyond what is necessary.

Information provided directly by you

  • Identity information: Your name, date of birth, and mobile number — provided when creating your account.
  • Contact information: Email address and mobile number.
  • Identity verification data: National ID or passport details collected during the KYC process.
  • Financial Information: Mobile banking number or bank account details — used solely for processing transactions.

Automatically collected information

  • IP Address and Device Type
  • Browser information and operating system
  • Activity logs on the platform (time, duration, and games played)
  • Data Collected via Cookies and Tracking Pixels
Data types Purpose of collection Mandatory?
Name and mobile number Account Creation and Verification Yes
Date of Birth Age verification (18+) Yes
National ID Card KYC Verification and Fraud Prevention For Withdrawals
Financial Account Information Deposit and Withdrawal Processing For transactions
IP Address Security and fraud detection Automatic
Gaming Activity Logs Responsible gaming monitoring Automatic

3. How Is Your Information Used?

Batejili uses your information only for specific purposes. Each of those purposes is explained below:

  1. Service delivery: To manage your account, process transactions, and ensure uninterrupted gaming services.
  2. Identity verification: To verify identity during registration and the KYC process.
  3. Security: To detect fraud, multiple accounts, and suspicious activity.
  4. Support: To resolve issues through customer support.
  5. Legal Obligations: To meet regulatory requirements.
  6. Responsible Gaming: To monitor excessive gaming behavior and issue alerts when necessary.

Batejili never shares your information with third parties for advertising purposes. Our promotional communications cover only our own offers, and only with your consent.

4. Information Sharing & Disclosure Policy

Batejili never sells your information. However, there are limited circumstances where data may be shared with third parties.

When Information May Be Shared

  • Payment processors: Limited data is shared with authorized payment gateways solely to process transactions.
  • Game Providers: Minimal data may be shared with the provider to verify game outcomes.
  • Legal Obligations: Information may be disclosed in response to a court order or regulatory authority request.
  • Anti-fraud organizations: To assist in financial fraud investigations.

Your personal information is not shared with third parties for any purpose beyond those listed above. All third parties are bound by strict confidentiality agreements.

5. Cookie & Tracking Policy

Batejili's website and app use cookies. Cookies are small data files stored in your browser that help improve your experience on the platform.

Cookies We Use

  • Essential Cookies: To maintain login sessions and ensure security. Disabling these cookies may cause the site to function incorrectly.
  • Performance cookies: To understand how different parts of the site are used — informing future improvements.
  • Preference cookies: To remember your language, theme, and other preferences.

Most browsers allow you to manage cookie settings. However, disabling certain cookies may affect the functionality of some site features.

6. Security Measures

Batejili uses industry-leading technology to protect your data. Our key security measures are outlined below:

  • 256-bit TLS/SSL Encryption: All data between your browser and our servers is encrypted.
  • AES-256 Data Encryption: Sensitive information stored in the database is kept in an encrypted state.
  • Two-factor authentication (2FA): An additional layer of security for account login.
  • 24/7 Security Monitoring: A system for detecting suspicious activity in real time.
  • Regular Security Audits: Regular security testing by third-party experts.

No system is 100% impenetrable. However, we take every possible precaution, and in the event of any security incident, swift action is taken and members are notified.

7. Your Rights

You have several important rights regarding your personal information on batejili. They are outlined below:

1
Right to access your data

If you want to know what information we hold about you, contact our support team. We will respond within 30 days.

2
Right to rectification

If any of your information is incorrect, you can request a correction. We will update it as quickly as possible.

3
Right to erasure

After account closure, you may request deletion of certain data. However, some information must be retained to meet legal requirements.

4
Right to restrict processing

You may request to restrict or stop the use of your data for specific purposes.

5
Right to data portability

You can request a copy of your personal data in a standard, readable format.

6
Right to opt out of marketing

You may opt out of promotional communications at any time.

8. Protection of Minors' Data

Batejili strictly does not provide services to anyone under 18. No one below this age is permitted to create an account.

We do not knowingly collect personal information from minors. If such information is inadvertently collected and we are informed, it will be deleted immediately.

If you believe a minor is using batejili, please contact us immediately. We will take prompt action.

9. How Long Is Your Data Retained?

Batejili retains your information only for as long as necessary. All data is kept while your account remains active.

  • Account Information: Retained for up to 5 years after account closure (as required by law).
  • Transaction information: Retained for up to 7 years as required by financial regulations.
  • Support conversations: Up to 2 years after last contact.
  • Gaming Logs: For responsible gaming monitoring of up to 3 years.

Once the applicable retention period has passed, data is securely deleted or anonymized.

10. Policy Changes & Contact

Batejili may update this Privacy Policy when necessary. Members will be notified in advance of any significant changes — via app notification or other means.

Continued use of the service after any changes takes effect constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to make a request regarding your information, please contact our support team. We aim to respond within 48 hours.


Our Commitment

How batejili Protects Your Information

Our multi-layered approach to data protection.

Bank-grade encryption

Every data transfer is secured with 256-bit TLS encryption — the same technology used by Bangladesh's leading banks.

Your data is never sold

Your personal information is never sold to third parties on batejili. This is an absolute, non-negotiable policy.

Minimal data collection

We only collect what is necessary to provide our services — nothing more.

Regular security audits

Independent cybersecurity experts regularly audit batejili's systems to identify and remediate vulnerabilities.

Transparent KYC process

Identity verification is for security purposes only. Verified information is used solely for its intended purpose.

Your Control

You can request to view, correct, or delete your information at any time. Simply reach out to our support team whenever you need to.

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Batejili — Where Your Information Is Safe

Trusted, secure, and transparent — join batejili and play with confidence.

Data is never sold Bank-grade security In Your Hands
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